Becker's Healthcare December 31, 2024
Hospital workforces have undergone significant changes since the pandemic hit and organizations need strong talent pipelines for future growth. Los Angeles-based Keck Medical Center of USC, under the guidance of CEO Marty Sargeant, designed an innovative middle manager program to fulfill this need.
The initiative empowers mid-level leaders to problem-solve in real time and build successful departments in an increasingly complex healthcare environment. Mr. Sargeant recognized the clinical workforce changed during the pandemic, and their philosophies around work shifted as well. With the rapidly evolving headwinds, the hospital needed to revise their approach for more agile and accountable middle managers.
Mr. Sargeant and his team conducted listening sessions and surveys with middle management leaders to understand their big challenges and...
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