Fierce Health Technology June 9, 2020
As the industry braces for the next phase of COVID-19, experts at Kaiser Permanente are sharing several key capabilities that will be critical to prepare for another potential surge.
In an article for NEJM Catalyst, leaders at the healthcare giant highlight eight focus areas health systems must consider as the country reopens and offer a look at how Kaiser Permanente tackled those challenges.
A critical starting point, they write, is a robust testing program that feeds into essential contact tracing and monitoring of any spikes in cases. As of May 18, Kaiser Permanente has performed more than 233,706 diagnostic tests and is also tracking the spread telephonically through its call centers as well as secure emails between patients and doctors.
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