Fierce Healthcare January 14, 2020
As CVS Health turns its eye to the continued expansion of its HealthHUB stores, CEO Larry Merlo said the goal is to offer a “surround sound” experience to consumers.
CVS plans to transform 1,500 stores into HealthHUBs over the next two years, after launching the first three stores in Houston in February as a pilot. The updated stores allocate 20% of retail space to health services.
Merlo said on a panel at the J.P. Morgan Healthcare Conference on Tuesday that the model is designed with the goal of meeting patients where they live, as CVS operates nearly 10,000 pharmacies across the country, and offering a one-stop-shop for their care needs. MinuteClinics, for example, are staffed by a nurse practitioner who...