Digital Health June 20, 2024
Joe McDonald

An approach by a BBC journalist has Joe McDonald wondering what it will take to end the NHS scandal of flawed computer systems wasting public money and harming patients

Mr Bates vs The Post Office has changed everything. Bad software is now mainstream. After the TV drama aired in January, people in my barbers were discussing remote access to Horizon by Fujitsu. Last month, the British public even tuned in to the Post Office inquiry to watch its former CEO Paula Vennells demonstrate how little knowledge or integrity counts in the running of big IT projects.

I can’t imagine I’m the only health IT veteran who has been thinking of calling Netflix and suggesting that if the Post Office was...

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Topics: Health IT, Health System / Hospital, Healthcare System, Patient / Consumer, Provider, Safety, Technology
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