Health Affairs August 20, 2021
Our response to the COVID-19 pandemic left no doubt that US health care heroes provide world-class care. But the job was much harder than it needed to be. Each day, there were new stories about product shortages (for example, personal protective equipment) and other supply chain challenges that compromised or created obstacles to our national response.
In this post, we reflect on supply chain lessons learned from the pandemic and outline key capabilities required to build an interconnected digital supply network for greater resiliency, risk management, and preparedness.
A Supply Chain Guessing Game
During the pandemic, one major barrier to an effective response was that no one had downstream visibility into the exact quantities of critical medical supplies and...
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