Oliver Wyman March 7, 2024
The Change Healthcare cyberattack crippled mission-critical functions across the industry. It reinforces the need to make cybersecurity a business imperative.
Claims couldn’t get processed. Providers couldn’t get reimbursed. Care authorization was paused. Patients ran into delays getting their prescriptions. Those were some of the early — and known — ramifications of the Change Healthcare cyberattack. The dominos are still falling from an event that the American Hospital Association called the “most significant cyberattack” on healthcare in US history.
However you choose to characterize the breach, one thing is abundantly clear: protecting healthcare networks and data can no longer be viewed solely as an IT issue; it’s a business continuity, operations, patient protection, and financial one. Put more succinctly, it impacts...
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