MedPage Today June 15, 2024
Anand P. Lothe, MD

— Give your patients an option that works for everyone

Recently, a physician wrote about how access to a patient portal has turned his primary care practice into a reluctant concierge medicine practice, with patients asking questions and expecting quick responses day or night. I could relate. Modern technology is bringing a host of new, unexpected challenges to today’s physicians.

Patient portals may provide a level of ease and efficiency, but, as the physician rightly pointed out, they also create confusion, concern, and more questions. A portal is no substitute for a physician who knows you and your health history and who has the time to consult with you about your test results and the issues that matter to your...

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