GeekWire October 25, 2024
Marc Benioff wasn’t buying the premise of my question.
Recording an upcoming GeekWire Podcast episode with the Salesforce CEO (coming this weekend), I started by asking, essentially, whether the industry is moving too quickly beyond the concept of artificial intelligence as a work companion, leaping headfirst into a world where AI agents act autonomously.
“Well, I think you’re taking a pretty big jump into the abyss there,” he began.
Benioff urged me to take a step back, pointing out that Salesforce has been working on AI for more than a decade through its Einstein platform. The rise of generative AI, connected securely to corporate data, opens the door to new forms of AI that can reason, plan, and take action...