Is the pandemic-era telehealth boom reversing?

Although telehealth use surged in 2020, a new analysis by Trilliant Health found that utilization saw a significant dip in 2021—even as many health experts continue to push for expanding telehealth coverage in the future.

Telehealth usage dips significantly after rapid growth in 2020

According to a report released in December by HHS’ Office of the Assistant Secretary for Planning and Evaluation (ASPE), telehealth use increased 63-fold among Medicare beneficiaries from 2019 and 2020.

Overall, ASPE found that Medicare telehealth visits increased from approximately 840,000 in 2019 to 52.7 million in 2020. In particular, behavioral health saw the highest telehealth use, increasing 32-fold from 2019 to 2020. Overall, visits to behavioral health specialists...