Forbes December 11, 2018
In a brief break in Brexit shenanigans this week, the UK’s Secretary of State for Health and Social Care Matt Hancock announced that he was to ban fax machines from the National Health Service (NHS) by 2020. This statement came after revelations that the NHS was the world’s largest purchaser of the outdated technology.
On the face of things, it would seem that this is a move to bring the country’s largest employer into the 21st Century. However, we should take time to wonder whether the prevalence of facsimile machines in hospitals and doctor’s surgeries across England and Wales is a symptom of more complex challenges that won’t be as easy to resolve as simply telling staff to use secure...