Medical Economics October 5, 2022
Survey shows that alternative sites for care are gaining popularity with consumers
When it comes to where Americans prefer to receive their care, retail clinics, virtual health, and community centers are all growing in popularity, according to a survey from the Deloitte Center for Health Solutions. These changes reflect patient preferences to have health care be more similar to other consumer retail experiences.
There is a growing desire to use retail clinics, and this is especially true among underserved populations, according to the survey. Only 10% of consumers have used a retail clinic in the past year, but many more say the would be “likely to” or “maybe would” use retail clinics for preventive care (55%) or mental health care...
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