Medical Economics October 24, 2025
Austin Littrell, Keith A. Reynolds

Key Takeaways

  • Pharmacy technicians in primary care teams reduce physician workload and burnout, improving medication access for patients.
  • Technicians effectively manage prior authorizations, refills, and pharmacy communication, saving clinicians significant time.
  • Despite their benefits, technicians address symptoms of systemic inefficiencies rather than resolving the root causes.
  • Hiring pharmacy technicians can restore lost time and productivity, offering a practical solution for practices facing medication management challenges

A new study suggests pharmacy technicians can ease physicians’ administrative load and improve patient access. Can practices afford not to hire them?

Medication management remains one of the most stubborn administrative bottlenecks. A study in the September 2025 issue of Annals of Family Medicine, all while improving patients’ access to medications.

Researchers from...

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Topics: Pharma, Pharma / Biotech, Primary care, Provider, Survey / Study, Trends
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