HealthLeaders Media November 16, 2023
Fully managed hybrid outsourcing solutions are gaining traction given labor shortages and financial pressures
Hospitals and provider organizations continue to struggle with staffing shortages across multiple departments. One of the hardest-hit areas is the revenue cycle. A recent poll of medical group leaders found that coders were the most challenging role to fill, followed by billers, schedulers, and authorization specialists. Credentialing and patient engagement positions were also on the list. This may be why more providers are turning to revenue cycle outsourcers.
A survey conducted in April of 2023 asked revenue cycle leaders which processes they were outsourcing or planning to outsource over the next 12 months. The top processes considered for outsourcing are authorization and medical necessity (19%), denials...
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