MedPage Today June 6, 2023
Joyce Frieden

— But more resources should be available to help them when the news is bad, one expert suggests

Patients who receive test results online before their physician has had a chance to review them should have immediate access to resources to help them adjust to bad news, an expert suggested.

“We need to do more to wrap patients in support and information tools and technology when that result is scary, when that result is catastrophic,” Grace Cordovano, PhD, a patient advocate in West Caldwell, New Jersey, said Monday on a webinar sponsored by the Office of the National Coordinator for Health Information Technology (ONC).

“What can we do from a digital health standpoint? Is there a chatbot? Are there educational...

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