Healthcare IT Today January 7, 2021
Anyone who’s watched Amazon operate over the past two decades knows that there if there’s one key principle baked into its culture, it’s this: “Have no fear.” Risks that would have cowed virtually any other company — such as going headfirst into the grocery business — don’t seem to phase its leadership.
This has been true for much of its lifespan. Decades ago, I remember thinking that the idea of Amazon – then a successful but deeply niched digital bookseller – taking over and absolutely crushing other e-commerce categories was just nuts. Sure, Amazon might have solved some challenging retail problems and attracted a lot of eyeballs, but how would it ever make the leap into an e-commerce superstore that...