Managed Healthcare Executive April 5, 2024
The imperative to upgrade healthcare technology infrastructure is clear, but the returns from such investment are anything but.
Stephen Hughes, MBA, is well aware of the complicated calculations around digital health investment. He is the director of healthcare information technology policy for the American Hospital Association. Previously, he was in charge of information technology at a midsized regional healthcare system, and that is where he learned that the best-laid healthcare technology plans can go awry.
“I was part of the setup of a clinic in rural Virginia,” Hughes says. “We got there with a great idea and a great business plan, and then [we] realized the local internet service provider could not offer the bandwidth for the services we were...
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