PYMNTS.com November 1, 2024
Though it’s a truism that the world’s become more digitized — Venmo, PayPal, and Cash App are all staples of everyday life while we bank online, order online, and stream movies — healthcare has lagged a bit.
Which is not to say the sector has not digitized to some extent: Most providers offer patients the ability to use apps or QR codes to pay online, and autopay is a mainstay of payment plans.
Dee Harding, chief product officer at Big Data Healthcare, a wholly owned subsidiary of Fifth Third Bank, said for providers, digitization can be instrumental in improving and speeding the revenue cycle, cutting the paper in the back office that flows between patients, providers and insurers. For patients,...
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