Healthcare IT Today April 11, 2025
Guest Author

The following is a guest article by Ladd Wiley, Public Policy Leader and Member of Board of Directors at Epic, and Michael Burns, PhD, MD, Assistant Professor of Anesthesiology and Associate Chief Medical Information Officer at Michigan Medicine

Imagine losing a loved one and then continuing to receive healthcare appointment reminders for months afterward. Families across America experience this type of insensitive outreach every year because there isn’t a coordinated system to notify doctors when people die outside the hospital. In late 2023, researchers from UCLA Health in California published a paper showing that nearly 20% of the patients marked as “alive with a serious illness” in its medical record system were actually deceased.

Why does this happen? Legal hurdles...

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