Drug Topics August 21, 2024
Lauren Biscaldi, MS, Managing Editor

Pharmacists must be able to view clinical information about patients in order to provide the best clinical care.

As pharmacists take on more clinical care, having access to clinical information on patients is crucial. In today’s current health care ecosystem, though, that’s tricky: “You’ve got different pharmacy technology involved in different pharmacies across the country…but it’s not scaled,” explained Melanie Marcus in an interview with Drug Topics.

Marcus is the Chief Marketing and Customer Experience Officer at Surescripts. She sat down with Drug Topics at the 2024 National Association of Chain Drug Stores Total Store Expo, held August 17 to August 19, 2024, in Boston, Massachusetts.

“The electronic health record side of the world has been working on this issue...

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