PYMNTS.com September 3, 2020
As it’s done in many industries, the global pandemic has added immense haste to the healthcare sector’s digitization roadmaps. Yet the industry’s trajectory since the pandemic hit has looked immensely different than any other.
While other organizations struggled with shutdowns and work-from-home mandates, healthcare providers stepped up to save lives on the front lines. Yet providers not treating COVID-19 patients, for example, those performing elective surgeries, were indeed forced to shutter or halt operations, creating a painful cash flow disruption.
It’s not possible for all areas of healthcare services to migrate online, of course, but for those that could, accelerating the digital migration took on far greater importance than ever before.
As Bill Marvin, CEO at J.P. Morgan-owned InstaMed, told...