McKinsey March 8, 2021
Erica Coe, Kevin Collins, Kana Enomoto, and Uzoma Ononogbu

Behavioral health needs have increased since the pandemic began even as the use of behavioral health services has decreased.

In order to understand the impact of COVID-19 on the use of behavioral health services, McKinsey’s Center for Societal Benefit through Healthcare analyzed a data sample from 115,000 healthcare providers who delivered behavioral healthcare to more than 20 million Americans in 2019 and 2020. Since the onset of the COVID-19 pandemic, psychological distress and substance use have reached new levels in the United States. While there has been a decline in the use of behavioral health services, the rise of telehealth has helped maintain access...

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Topics: Digital Health, Govt Agencies, Health IT, Healthcare System, Mental Health, Patient / Consumer, Provider, Public Health / COVID, Survey / Study, Technology, Telehealth, Trends
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