Physicians Practice December 30, 2025
Helen Falkner of Jackson Physician Search says strong peer relationships and early mentorship are among the most powerful drivers of physician loyalty.
At the 2025 MGMA Leaders Conference in Orlando, Helen Falkner, regional vice president of recruiting and partner at Jackson Physician Search, emphasized that while pay and culture matter, nothing cements retention like relationships.
“Peer-to-peer relationships are the strongest adhesive for loyalty,” Falkner says. “You can’t overlook the power of informal support.”
She recommends that organizations implement structured mentorship and “buddy” programs to connect new physicians with trusted colleagues. “Having...
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