Physicians Practice January 1, 2026
Helen Falkner of Jackson Physician Search explains how mentorship and engagement programs deliver measurable returns — both financially and in patient care.
At the 2025 MGMA Leaders Conference in Orlando, Helen Falkner, regional vice president of recruiting and partner at Jackson Physician Search, discussed why retention isn’t just a morale issue — it’s a financial imperative.
“Turnover is incredibly costly,” Falkner says. “Not just the lost revenue that provider opening creates, but the amount of resources — both time and money — that go into recruiting a physician.”
She notes that the cost to...
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