Becker's Healthcare September 9, 2025
Giles Bruce

New Orleans-based Ochsner Health has built a 70-person “sales team for tech” that helps with all things Epic and clinicians can’t do without, the health system’s CIO told Becker’s.

The 47-hospital system launched its Epic Academy in 2012 — it was then called the Physicians Academy — to help with the transition from a homegrown EHR to Epic.

“We wanted to be implementing the latest and greatest tech, and we knew we couldn’t do that without a team that was really out there to support our physicians and clinicians,” Ochsner Health CIO Amy Trainor, BSN, RN, told Becker’s.

Ms. Trainor was Epic Academy’s first employee, at a time when it had a staff of three serving just two hospitals. Launching...

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