Healthcare IT Today March 3, 2025
John Lynn

Infinx applies AI to revenue cycle management in health care to provide organizations a superior result. Navaneeth Nair, its Chief Product Officer, views AI refinement as a life cycle in which humans constantly monitor and evaluate its results, giving AI feedback so that it keeps up with the evolution of RCM.

Essentially, at Infinx, AI takes on the large volume of low-complexity tasks in order to free human experts to handle the more rare high-complexity tasks.

AI can begin by processing documents: for instance, extracting key information from unstructured fax forms with difficult types of input such as checked boxes. The AI agent can insert an order into a patient record, and even create the record in the EHR. However,...

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Topics: AI (Artificial Intelligence), RCM (Revenue Cycle Mgmt), Technology
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