Fierce Healthcare February 13, 2024
Ali Khan, M.D., Surabhi Bhatt, Rohan Chalasani

Remember when the Camden Coalition’s hotspotting approach was the new kid on the block? It was simple and made intuitive sense—a compelling strategy to reduce healthcare costs and boost quality for the highest utilizers that garnered its founder a MacArthur Foundation Genius Grant. But millions of dollars later, this sentinel study brought the work to a grinding halt when it found that patients who were randomly assigned to their care management intervention were readmitted to the hospital just as often as patients who received usual care.

Those who work in the primary care space building care models for complex and underserved patients know all too well that the work Camden took on is painstaking and hard. Meaningfully improving patient...

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