Fierce Healthcare October 5, 2023
Healthcare providers have promised that timely, convenient and affordable care built with the patient in mind is just around the corner. Yet we’re still dealing with many of the same challenges that have plagued our system for years: long wait times, outrageous bills and a maze of red tape.
Of course, there have been glimmers of hope. The Affordable Care Act brought many common sense, consumer-friendly practices into play. And the pandemic skyrocketed the experimentation and ultimate embrace of virtual and hybrid care. But despite these historic events, the average healthcare experience stubbornly remains frustrating, expensive and cumbersome.
Now, finally, it seems a once-in-a-generation transformation is underway—and it’s being led by outsiders whose very DNA is to put...
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