Fierce Health Payers July 8, 2020
Ambulatory care providers in California are emerging from the initial trauma of the COVID-19 pandemic to an uncertain future.
As the state-initiated shelter-in-place requirements in March, most ambulatory provider clinics and practices immediately experienced a massive drop in in-person patient visits and revenue. The CARES Act, alongside temporary policies that facilitated a rapid shift to telehealth services, helped improve access and provided some financial relief, but not enough to prevent many furloughs and layoffs of staff and the shuttering of many practice locations.
As the pandemic enters a new phase and the economy reopens, providers are preparing for additional challenges that lie ahead. These include handling the anticipated surge in demand for face-to-face encounters by patients who have delayed seeking...