Fierce Healthcare September 13, 2019
It’s that time of year for Medicare Advantage plans to make their stars align.
Each year, the Centers for Medicare & Medicaid Services (CMS) ranks Medicare Advantage plans from one to five stars based on how well a plan performs in various categories, including quality of care and customer service. For most plans in today’s increasingly competitive market, staying at or above the 4-star threshold is vital, while three stars or below can be the kiss of death.
Medicare members have more and more options, and they’re moving to higher-rated plans that deliver better value. On average, nearly three-quarters (72%) of Medicare members choose plans with a minimum 4-star quality rating.
As fall approaches, the bulk of Medicare Advantage...
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