Fierce Healthcare April 22, 2024
Payers face a multifaceted challenge of managing rising healthcare costs while also meeting the heightened expectations of consumers who expect medical interactions to be as personalized and convenient as ordering pizza from an app. To succeed in this competitive healthcare environment, payers must provide members with both value and satisfaction.
New data reveal that a single solution could fulfill both components of this goal for payers. Incorporating virtual second opinions into benefits plans presents a huge opportunity to improve diagnostic accuracy and provide appropriate care—especially for the most complex and costly conditions. This can save payers from costly misdiagnoses while helping patients avoid unnecessary medical interventions.
Here’s how second opinions can alleviate payers’ cost concerns while also appeasing patients’ expectations...
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