Becker's Healthcare November 19, 2024
When Amy Crouch, CFO of Noblesville, Ind.-based Riverview Health connected with Becker’s on Nov. 19, she had just hit the 90 day mark in her new role. With a background in healthcare finance, and even starting her own CPA firm during the COVID-19 pandemic, her immediate focus at Riverview Health is clear: strategic growth and revenue cycle improvement.
“The top priority is revenue cycle, digging into denials and coding, and partnering with the commercial insurance plans to ensure that we’re providing them with the information they need so we can get paid appropriately and accurately,” Ms. Crouch said. “Every denial has a code, and we are sorting and prioritizing denials by payer and code, to learn what we can...