Drug Topics March 28, 2025
During the COVID-19 pandemic, pharmacists played a crucial role in adapting to rapidly changing information and supporting their communities. Tom DePietro, PharmD, owner of DePietro’s Pharmacy, highlighted how their pharmacy leveraged social media as a primary communication tool, providing daily updates that were both educational and engaging. They went beyond traditional information sharing by hosting live talks with local officials, which helped bring levity to a stressful time and kept customers informed about critical health guidance.
The pandemic underscored the unique value of independent pharmacies in delivering personalized healthcare. Unlike large chain pharmacies or mail-order services, independent pharmacies offer personal, local, and in-person care. DePietro emphasized that their ability to build relationships with customers and provide individualized attention is something...
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