McKinsey September 8, 2020
In a value-based economic model, payers’ strength will be to bring analytic capability, operational capability, technology, and customer relationships to the table. But the care will be delivered and managed at the physician level, at that point of service.
While this podcast was recorded before the full effects of COVID-19 were known, analytic capability, value-based care and labor are among the pressing topics for healthcare systems and services. Below is an edited transcript between McKinsey’s David Knott and Horizon Blue Cross Blue Shield’s Allen Karp.