Physicians Practice February 10, 2021
Kishlay Anand, MD, MS

Proactive virtual care is easing the clinical burden of Emergency Department reactive services.

With the explosion of COVID-19, Medicare Advantage (MA) plans began to broadly adopt telemedicine benefits for the first time in 2020. The Center for Medicare and Medicaid Services (CMS) approved the use of telemedicine for the treatment of COVID-19 in March, then expanded the benefit permanently soon thereafter. Most recently, CMS introduced the Acute Hospital Care at Home program, which allows for daily patient monitoring by treating acute care patients from home.

In addition to telemedicine, CMS added 135 additional services to MA plans in 2020, including inpatient and nursing facility visits, discharge day management services and visits to the emergency room. Although these benefits...

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