MedCity News October 15, 2024
Eric Demers

Healthcare is a data-driven industry, but it’s held together by incompatible, siloed data systems. Providers and payers need the ability to exchange data and update directories in real time; otherwise, they cannot ensure patients will access the high-quality care they deserve.

Last year, researchers looked at the directories of the nation’s five largest health plans and found that four out of five entries were inaccurate. This is more than a minor inconvenience. It’s a financial blackhole for all stakeholders and a disruption, if not a complete obstruction, to patient care.

Over 50% of all patients use a health plan’s provider directory to select a physician, yet persistently incorrect provider data undermines the entire system. Value-based care puts patient health...

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