Healthcare IT News February 6, 2025
Bill Siwicki

Ed Mitchell, director, strategic partnerships at Advocate Health, says simplifying technology choices and reducing technical debt can unlock opportunities to enhance patient engagement with improved experience design strategies.

As is the case with any industry, it is important for healthcare organizations to understand the consumer of their services. What drives their engagement and what are their pain points?

During the pandemic, hospitals and health systems saw how quickly digital health and virtual care programs could be rolled out. This offered confidence and lessons to inform a more guided approach...

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