Lexology November 22, 2024
In today’s rapidly evolving healthcare landscape, organizations are facing significant challenges in enhancing patient access. As patient expectations shift and demand for services increases, many organizations struggle to meet these needs, leading to longer wait times and decreased patient satisfaction.
This has created a pressing issue, as patients often experience frustration in securing timely appointments with providers. Consequently, these access challenges not only affect patient satisfaction but also pose risks to the operational efficiency, revenue leakage and overall success of ambulatory organizations. Prior to 2019, 81% of physicians described themselves as overextended or at full capacity.1 The post-pandemic era has only exacerbated these challenges.
Addressing these concerns through innovative technology solutions is essential for improving patient access and ensuring a...