Fortune February 28, 2025
Richard Eisenberg

Medicare Advantage plans from health insurers have grown so popular that more people are in them than in Original Medicare due to their extra benefits, out-of-pocket caps and, often, lower costs. One other thing that’s grown: dissatisfaction with the plans.

“I just met with an acquaintance who’d signed up for Medicare Advantage because Costco was in the network and she’d get her glasses for a lower price. Well, this year Costco’s not in that network and she’s not happy about it,” says Diane Omdahl, president of 65 Incorporated, a Medicare consultant. “The closest eye provider she would want to see is now 25 miles away.”

An all-time high in switching Medicare Advantage...

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