DOTmed August 23, 2023
John R. Fischer

In a newly combined service offering, IBM Consulting and Microsoft aim to make generative AI models more accessible to healthcare providers for automating their prior authorization processes.

With the IBM Consulting Azure OpenAI Service, businesses can develop strategic approaches for incorporating AI into their operations, starting by identifying and creating specific use cases where the technology can generate value.

For healthcare specifically, they can use advanced language models, like Open AI’s GPT and Codex, to automatically collect and analyze complex medical records and policy documents to reduce administrative burdens and manual tasks within the prior authorization process. It also will serve as a virtual assistant that collects information from patient records for doctors and nurses. Together, these capabilities are expected...

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