I knew hospitals were not taking good care of doctors. But when I became a patient, I experienced it.

KevinMD January 2, 2025
Jeffry A. Peters, MBA

I have spent nearly half a century in the world of health care leadership, first in management and later as a consultant. Throughout my career, one of my most consistent observations has been that most health care organizations do not treat physicians very well.

I knew it because I saw it nearly every day in the hospitals I worked with. But it wasn’t until this year that I experienced firsthand how poor treatment of physicians can impact patients.

Last summer, I was diagnosed with cancer, which began my exceedingly difficult journey navigating a treatment plan.

My first visit with a surgeon at a nationally recognized hospital lasted about five minutes. He walked into the exam room and said, “You are...

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