Pharmacy Times October 17, 2024
Bracken Flynn, Tejash Shah, MD

Key Takeaways

  • Pharmacists experience burnout due to a volume-centric model, with 42% considering leaving their jobs within two years.
  • Transitioning to a value-centric model can enhance patient care and reduce pharmacist burnout, aligning with patient expectations.
  • Key strategies include improving pharmacist experience, expanding services to holistic care, and developing a sustainable business model.
  • Embracing change can optimize costs, reduce turnover, and ensure pharmacies remain competitive and relevant in the healthcare landscape.

Retail pharmacies benefit from the shift from a volume-centric model to a value-centric approach that focuses on enhancing patient care, reducing pharmacist burnout, and leveraging technology to improve efficiency and expand the scope of pharmacy services.

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