Becker's Healthcare February 7, 2024
Asking Medicare Advantage members a single question over the phone can help determine their health literacy status, a study from Humana published in the American Journal of Managed Care Feb. 7 found.
Humana researchers devised questions to ask new Medicare Advantage members about their levels of health literacy and perceived health discrimination. According to a Feb. 7 news release from Humana, the study is the first from a managed care plan examining structural determinants of health.
The study found 20% of respondents reported low health literacy, and patients who reported limited health literacy were more likely to be Black, have a low income, report feeling lonely or isolated, and experience food insecurity.
The study also tried to...
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