Healthcare DIVE January 7, 2022
Dive Brief:
- Humana slashed its forecast for how many Medicare Advantage members it expects to pick up in 2022, sending shares tumbling 19% on Thursday compared with the prior close.
- CEO Bruce Broussard said members were active shoppers during the most recent open enrollment period, creating churn in the industry, which resulted in Humana losing members to other insurance carriers.
- The Louisville-based insurer now expects to add between 150,000 to 200,000 Medicare Advantage members. It previously forecast between 325,000 and 375,000 members.
Dive Insight:
Competition in the latest open enrollment period was “very aggressive” as Humana’s competitors came in with lower prices and spent more on marketing to attract customers, Broussard said during a Goldman Sachs virtual conference...