HealthLeaders Media March 5, 2020
Alexandra Wilson Pecci

Humana is now participating in DirectAssure, a program from the nonprofit industry alliance CAQH, which offers a single portal where physician practices can enter, update, and verify directory information and share it with all contracted health plans at once.

Humana is one of several other participants, including Aetna, Centene, and UnitedHealthcare.

According to CAQH research, the average physician practice updates directory information for 20 health plan contracts, in varying formats and on different schedules for each plan. DirectAssure aims to reduce that administrative burden.

HealthLeaders asked Ron Urwongse, director of strategy and innovation CAQH, to fill us in on why this news is important for revenue cycle executives.

HealthLeaders: What is this news all about?

Ron Urwongse: Humana is joining...

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