Forbes November 28, 2024
Joe McKendrick

Humans and artificial intelligence don’t necessarily work as well together as many assume, a new study suggests. The looming question is what is the point in which human tasks and AI tasks are best blended?

in many cases, humans and machines may work better independently of each other, the study, published out of MIT’s Center for Collective Intelligence, suggests. The researchers, led by MIT’s Michelle Vaccaro, looked across 100 experiments that evaluated the performance of humans alone, AI alone, and combinations of both.

Collectively, these studies show that “human–AI systems do not necessarily achieve better results than the best of humans or AI alone,” Vaccaro and her colleagues suggest. “Challenges such as communication barriers, trust issues, ethical concerns and the...

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