How virtual assistants are transforming business models

DOTmed May 20, 2024
Craig Goodliffe

Studies that have surfaced in the wake of the COVID-19 pandemic show that doctors and other healthcare providers are busier than ever. “Stretched too thin” is the description used in a recent article that highlights the ongoing problem with staff turnover and the lack of qualified applicants in the healthcare space. Other articles explain the pressure on healthcare workers has become so great that 40 percent of them intend to depart the industry over the next five years.

As healthcare companies look for ways to lighten the load on their staff while still providing excellent care to patients, virtual assistants (VAs) stand out as a viable solution. They provide expertly trained and highly motivated human assistance remotely, providing companies in...

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