Advisory Board December 8, 2022
Amid a “tripledemic” of respiratory illnesses, many urgent care centers have started requiring appointments and restricting visitors to mitigate long wait times and reduce the strain on facilities.
How urgent care facilities are responding to a surge of patients
In recent weeks, urgent care centers around the country have experienced a surge of patients with respiratory illnesses, including influenza, Covid-19, and respiratory syncytial virus (RSV). This has resulted in long wait times and placed a strain on facilities and workers.
UnityPoint Health clinics in central Iowa experienced as much as a 40% increase in patient volume over typical levels. The health system has implemented a new scheduling process, requiring all patients to make an appointment online instead of walking in.
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