Medical Economics October 26, 2023
Transparency and accessibility are keys to avoiding surprise charges and ensuring patient satisfaction
In an age where digital advancement is permeating every sector of the economy, health care is no exception. Innovations, especially in telehealth and e-visits, promise to deliver health care more conveniently than ever before. While these changes hold great promise, they also present new challenges—particularly in billing.
Many primary care physicians are turning to digital communication – including e-visits, phone calls, and emails, to provide both virtual care as well as stay in touch with and receive updates from their patients. This has led to the question of how to bill ethically for virtual health care services while maintaining transparency and trust with patients.
The digital transformation...
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