How to manage a tense situation when a misinformed patient becomes frustrated
Medical Economics December 4, 2024
Key Takeaways
- Empathetic communication and validation of patient concerns are essential in addressing misinformation-related frustration.
- Building trust and guiding patients to reliable sources can help navigate conflicting information.
- Encouraging open dialogue and collaboration strengthens the therapeutic alliance and improves treatment adherence.
- Addressing misinformation effectively alleviates patient anxiety and enhances overall health outcomes.
Richard W. Miller, MD,...