Forbes December 19, 2024
Sai Arava

Sai Kumar Arava leads B2C & B2B AI Services at Adobe Systems, building enterprise AI solutions generating billions of actionable insights.

After a decade of deploying AI solutions in Silicon Valley, I’ve seen firsthand how enterprises struggle with the journey from promising proof-of-concept to production-ready AI systems. Last year, we watched several Fortune 500 tech companies burn through millions on AI chatbots that never made it past the pilot phase—a costly reminder that enthusiasm without proper execution leads nowhere.

Let me share what I’ve learned about building AI agents that don’t just impress in demos but deliver real business value while meeting enterprise requirements.

Start with clear business objectives.

Early in my career, I witnessed a financial services firm invest...

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